Guest post by Linda Bradshaw
When my hubby was injured in my car accident in 2007, I tried to get my mortage company for our house in New England that we were trying to sell to grant me a hardship forebearance. Since he wasn’t able to work due to my injuries, I was hopeful to get some empathy from the company. Boy, was I wrong!
Long story short, the mortgage company has dropped the ball and tossed me around from department to department, where I have been met with gross incompetence at every turn.
After over two years, even though we FINALLY did a deed-in-lieu with the company last November, and the deed to the house was transferred into their name in December the company is continuing to send me notices that I owe them the money and the company is still sending notices to the credit agencies that the mortgage is overdue. This is resulting in credit card companies closing my credit cards or lowering my credit limits.
Every time I call Bank of America I am shuttled around from department to department, and told the matter will be escalated and someone will call me back within the next week. That never happens. I have called them about once every two weeks, and nothing is resolved. I have sent them letters, and I get replies that someone will contact me within 20 days, and that never happens either! I got collection calls several times a day for years on end until I finally blocked their telephone number!
As of today, I have been on the phone with Bank of America for the past four hours, being shuttled around from department to department, trying to find some help. I’m on hold at the moment, waiting for a supervisor to talk to me. The lady I just spoke with said that my account was in the process of being assigned to someone in the home retention department!
I have contacted my state senator Mark Warner’s office, asking for help a couple of weeks ago. Haven’t heard back from them yet.
Anyone know a good lawyer that would like to sue this company on my behalf to get this resolved and maybe some punitive damages for emotional distress it is causing? I had hired a lawyer that I was told is an agressive lawyer that loves to sue people, but for some reason he just doesn’t seem to be in the mood to take this on! If you know of a class-action suit going on for people in situations like this, or know a good lawyer that could/would help me, please post comment to this blog and I’ll get the information!
Can you feel my pain?