My brother-in-law in a total computer geek. That’s a good thing to be in this day and age! Every time my wife decides that she has outgrown her computer, she talks with her brother about what she should get, and how much she should expect to pay for it. Even though he lives more than 800 miles away from us, she calls him every time she has trouble with anything related to software or hardware.
I can remember one day coming home from work and my wife was telling me that she was having some kind of trouble with the computer. She had been re-booting it a few times, trying to get it to fix itself, but to no avail. So after supper she called her brother and told him she was stumped, and needed his help. Fortunately he had some remote desktop software that he sent her that allowed him to look at our computer without even leaving his house. It was very strange to watch as he took over control of the computer from 800 miles away!
We watched, fascinated, as the cursor moved across the screen, as if an invisible hand was moving the mouse. Every now and then he called the house and told my wife to reboot the computer and let him sign back on again. It only took him about an hour to fix the problem, and my wife was thrilled! She hated the thought of having to break down the computer into its separate components and taking it to the repair shop for them to keep it for a week before even looking at it!